Notice:
* The max. depth to reach is recommend to be less than 2m.
LED Pool Lights – Photos
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gutlet (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.gutlet.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
We are happy, everything works, different modes.
Yes collected today. Tested all in working condition. Very fast delivery, thanks.
nice, not tested in pool yet, just rain
2 times I buy, it's a pity that I did not take pieces 12 before the operation (thought expensive)... Shop recommend, delivery 14 days
Super store, the first was defective, following an exchange by mail the seller sent me a very quickly and which works very well thank you
It came quickly Batteries or where there is no Checked all work Remote same We are waiting for summer and in the pool of them To Alice I will press the remote One Alice for the summer moves to the street
Remote not easy to open, very nice effect in my garden
It has very little reach that's my only catch
It was 25 days in Moscow. Batteries are not included in the kit. CR2025 for the remote and 3 haaa. The order is satisfied, although I will not leave it in the aquarium, I will find another application.
All right. Product arrived as AD.
They're for underwater, it's good, the only detail is that the lights don't come with the suction cups to stick in the pool
It's all on Chila, thank you. Delivered quickly, keeps on the water perfectly. Everything works.
Good quality bad use three batteries each
It works perfect in the pool. The bad thing is, you have to aim at the light for them to turn on.
Product description. All works. Although not yet tried in water, but hope that everything will be fine. Order came very quickly and well packed. Thank you very much.